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Citizen Service Executive @ Tata Consultancy

Home > Customer Success, Service & Operations - Other

 Citizen Service Executive

Job Description


Role & responsibilities

Job Description for the role of Citizen Service Executive:

  1. Processing of Application for the Walkin applicants for the passport application.
  2. Verification and Processing of applications
  3. Handling the queries and processing of the applications like taking their photo and fingerprints as a part of the application process.

Selection Criteria for the role of Citizen Service Executive

  1. Minimum qualification for the PSK operator shall be a full time Graduate degree from a Government recognized university with at least 2 years of data processing experience.
  2. The PSK operators should be fluent in English, Hindi and local language of respective state where PSK is situated.
  3. Should have a certificate from any recognized computer institute showing that that he/she knows the basic computer operations and office packages like MS Office etc.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Contract

Contact Details:

Company: Tata Consultancy
Location(s): Bhubaneswar

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Keyskills:   Customer Service Non Voice Process Non Voice Operations customer support

 Fraud Alert to job seekers!

₹ 2.5-3.5 Lacs P.A

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Tata Consultancy

We are hiring Fulltime with TechMahindra for below mentioned Skills:\\\\n\\\\n1. Experience with Big Data Environment\\\\n\\\\n2. Hands on coding in Python, Spark, Hive\\\\n\\\\n3. Shell Scripting