Knowledge Management professional @ Capgemini

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Knowledge Management professional

Capgemini
4 - 9 years
Bengaluru
5 days ago
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Job Description

Your role

Develop and implement knowledge management policies, processes, and standards aligned with ITIL best practices.

Collaborate with subject matter experts to capture and document knowledge.

Review, validate, and update knowledge base content regularly to ensure accuracy and relevance.

Manage the organization''s knowledge management platform (e.g., ServiceNow, Confluence).

Align knowledge management practices with ITIL processes such as Incident, Problem, and Change Management.

Promote a knowledge-sharing culture across teams and departments.

Your profile

4+ years of experience in knowledge management, preferably in an ITIL-aligned environment.

Experience with ITSM platforms and knowledge tools.

ITIL Foundation Certification (required or preferred)..

Strong written and verbal communication skills.

Analytical mindset with attention to detail.

Ability to work cross-functionally and manage multiple stakeholders.

What will you love working at Capgemini

Global ExposureWork alongside talented colleagues across borders, on projects that shape industries.

Continuous LearningAccess to a wide array of training platforms, certifications, and upskilling programs.

Career ProgressionStructured internal mobility and leadership development pathways.

Innovation CultureEmbrace digital transformation and innovation through groundbreaking tech initiatives.

Inclusive EnvironmentExperience a strong sense of community, diversity, and employee well-being.

Work-Life BalanceFlexible working policies, employee support initiatives, and wellness programs.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Telecom
Role: Telecom - Other
Employement Type: Full time

Contact Details:

Company: Capgemini
Location(s): Bengaluru

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Keyskills: knowledge management confluence servicenow itsm itsm platforms leadership upskilling digital transformation change management communication skills

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 5...

Knowledge Management professional @ Capgemini

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