International Voice Process Executive | International Bpo | Female Req @ Kabalikrut Group

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International Voice Process Executive | International Bpo | Female Req

Kabalikrut Group
1 - 6 years
Mohali, Chandigarh
5 days ago
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Job Description

Hiring for International BPO : Female Required

Location: Mohali

Salary: Up to 6 - 6.5 LPA (Negotiable based on experience)

Experience: 1 Years (International Calling )

Shift : Rotational , including weekends

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Role details mentioned below :

About the Role:

Responsible for handling inbound customer interactions via voice, email and chats ensuring efficient resolution and maintain high levels of customer satisfaction , process adherence and SLA compliance.

Key Responsibilities:

Manage inbound interactions efficiently across phone , email & chat
Address customer queries and complaints with empathy and accuracy.
Maintain up to date knowledge of products , processes and tools
Ensure data entry and customer interaction records in CRM system
Escalate complex cases to the next level of support following escalation protocols

Selection Criteria:

Minimum 1 yr of experience in BPO / contact support experience
Fluent in English language
Graduate Degree is mandatory
Prior experience in international / domestic inbound process preferred.
Must pass background verification and documentation compliance.
Must have experience letter as per required Experience
Joining Date is Last week of jan 2026

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Kabalikrut Group
Location(s): Mohali, Chandigarh

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Keyskills: International Voice Process International BPO BPO International Call Center Voice Process International Voice Us Voice Process International Calling

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₹ -6.5 Lacs P.A

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Kabalikrut Group

www.kabalikrutgroup.in

International Voice Process Executive | International Bpo | Female Req @ Kabalikrut Group

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