Assistant Manager - Customer Engagement @ Axis Max Life

Home > Customer Success

Assistant Manager - Customer Engagement

Axis Max Life
2 - 5 years
Asansol
4 months ago
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Job Description

Key Responsibilities:

Managing office administration assets and upkeep of the same.

Agents Contracting

New Business Processing

Banking of Initial & Renewal Premium

Managing Petty cash & vendor payments

Retention of Surrender Requests

Execution of all Service Requests - Post Policy Issuance

Reverting on customer queries and complaints

Maintaining high NPS Scores

Life Claims processing

Handling compliance issues.

Audit Rating

Preferred candidate profile

A Graduate/MBA
Experience of 2-3 years in operations or customer services in a financial services industry.

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Full time

Contact Details:

Company: Axis Max Life
Location(s): Asansol

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Axis Max Life

Assistant Manager - Customer Engagement @ Axis Max Life

Home > Customer Success