Job Description
Hiring for International Voice Processes Immediate Joiners
1 International Banking Voice Process (UK Shift)
Location: Bangalore
Shift: UK Shifts
CTC: Up to 6 LPA
Joining: Immediate joiners only
Eligibility:
- Graduate / Undergraduate
- Minimum 1 year of International Voice experience
- Excellent communication skills (mandatory)
Roles & Responsibilities:
- Handle inbound/outbound customer calls for UK banking clients
- Assist customers with account queries, transactions, and service requests
- Ensure compliance with banking policies and quality standards
- Deliver high-quality customer service and resolution within SLA
2 Senior Analyst Healthcare Voice Process (US Shift)
Location: Bangalore
Shift: US Shifts
CTC: As per experience
Eligibility:
- Graduation mandatory
- Minimum 4 years of International Voice experience
- Experience in Healthcare / Banking / Insurance processes preferred
Roles & Responsibilities:
- Handle complex healthcare client interactions over voice
- Resolve escalations and ensure accurate documentation
- Adhere to HIPAA and client-specific compliance standards
- Deliver consistent customer satisfaction and quality scores
3 International Travel Voice Process (US Shift)
Location: Koramangala, Bangalore
Shift: US Shifts
CTC: Up to 6.5 LPA
Eligibility:
- Graduate / Undergraduate
- Minimum 1 year of International Voice experience
Roles & Responsibilities:
- Handle customer queries related to travel bookings, cancellations, and modifications
- Provide end-to-end travel support over voice
- Maintain accuracy in reservations and customer details
- Deliver excellent customer experience and meet performance metrics
Call & Book Interview Slots:
7829336*** / 7829336*** /9986267***
Limited openings | Immediate interviews | Spot closure for right candidates
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Rivera Manpower
Location(s): Bengaluru
Keyskills:
INTERNATIONAL VOICE
Inbound Process
HELATHCARE
CSR
inbound
customer service
customer care
Semi Voice
INSURANCE
Voice Process
Voice Support
customer support
US Process
CSE
collections
outbound
International BPO