International voice process || Fresher & Exp || @ IGT Solutions

Job Description

Roles & Responsibilities

We at IGT Solutions are on the lookout for people who are enthusiastic and ready to kick-start their career in the International Voice Process domain.

Profile Details:

Role : Customer Care executive

Shifts: Rotational (Rotational Offs)

Working Days: 5 Days a Week

Salary: Handsome package for graduate freshers

Cab Facility: Both sides (within transport zone)

Salary- 19k-32k Upto CTC

Key Responsibilities:

- Respond to customer queries via phone in a professional manner.

- Provide accurate information about products/services.

- Resolve customer complaints efficiently and escalate when necessary.

- Maintain records of customer interactions and transactions.

- Meet performance targets (quality, productivity, and attendance).

Eligibility Criteria:

Education:

- Graduate /Undergraduates with 6 months of customer service experience

Skills Required:

- Excellent communication skills (verbal & written)

- Basic computer knowledge

- Problem-solving attitude

- Ability to work in rotational shifts

Walk-in Drive: Monday to Wednesday

Batch Joining: Immediate Joining

How to Apply?

Interested candidates may walk in directly for the interview and mention (Kushagar) on resume or share their resumes on Whatsapp and can directly connect on - 7006916*** Kushagar

Join us and be a part of a dynamic customer service team!

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Voice Process International Process International BPO BPO Inbound Process Customer Service International Call Center Retention Voice Support US Process Customer Support Upselling International Voice International Calling