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Service Desk Engineer @ Inspirisys

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 Service Desk Engineer

Job Description

Roles and Responsibilities

  • Manage day-to-day operations of the IT help desk, ensuring timely resolution of technical issues.
  • Provide remote support to end-users through phone, email, or chat platforms.
  • Troubleshoot hardware and software problems using various tools and techniques.
  • Collaborate with other teams to resolve complex issues that require escalation.
  • Maintain accurate records of customer interactions and issue resolutions.

Desired Candidate Profile

  • 2-3 years of experience in an IT help desk environment or similar role.
  • Strong knowledge of Windows operating systems, Active Directory, DNS, DHCP, printer setup/troubleshooting.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: Incident Management
Employement Type: Full time

Contact Details:

Company: Inspirisys
Location(s): Chennai

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Keyskills:   IT Helpdesk Technical Helpdesk IT Service Desk Help Desk Operations Service Desk

 Fraud Alert to job seekers!

₹ -3.5 Lacs P.A

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Inspirisys

BriskWin IT Solutions (BriskWinIT) is an IT services, staffing, and consulting company specializing in Talent Acquisition, Customer Relationship Management, Information Technology, Automation & Testing, Digital Marketing & Lead Generation. The company offers its services to a wide global cus...