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Account Manager @ Lumina Datamatics

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 Account Manager

Job Description

Role & responsibilities

  • Communicating with clients to ensure that all of their needs are understood and addressed
  • Building strong client relationships to maintain old business and acquire new business/customers through networking
  • Collaborating with various internal departments to ensure that they fulfill all customer requests
  • Resolving complaints and keeping track of all processes that pertain to the client's projects
  • Acting as the client's representative to ensure that their demands are met with a focus on improving the customer experience
  • Collecting and analyzing data concerning clients changing needs

Preferred candidate profile


Have an experience in handling US, UK or European clients

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Key Account Manager
Employement Type: Full time

Contact Details:

Company: Lumina Datamatics
Location(s): Mumbai

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Keyskills:   B2B Sales Upselling Cross Selling Client Retention Client Account Management

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Lumina Datamatics

Lumina Datamatics Ltd. Lumia Datamatics is among the 5 largest service providers in the eContent and eCommerce space worldwide with operations spread over three geographies, viz. India, Europe and USA.