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Client Support Executive @ Petpooja

Home > Customer Success, Service & Operations - Other

 Client Support Executive

Job Description

Roles and Responsibilities:


  • Build and maintain strong client relationships.
  • Analyze customer data to identify trends and areas for improvement.
  • Proactively engage with customers to address concerns and gather feedback.
  • Resolve customer issues promptly and effectively.
  • Educate customers on product features and updates.
  • Monitor key performance indicators (KPIs) related to retention and implement
  • improvement strategies.
  • Collaborate with other departments to enhance the overall customer experience.

Additional Qualifications and Skills:


  • Customer Retention
  • Customer Support

Contact Details:


9601637***/ne************a@pe*****a.com

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Petpooja
Location(s): Ahmedabad

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Keyskills:   Client Support Customer Support Client Coordination Client Interaction Software Support Product Service

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₹ 50,000-3 Lacs P.A

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Petpooja

Petpooja is the largest next-generation Point of Sale Software platform with the usage of more than 1,00,000+ outlets live across India. We are a product-based software company based out of Ahmedabad, Gujarat. The company is present in more than 1000+ cities across India, with more than 1400+ emplo...