IT Service Management - Presales Solution Architect
- Unisys
- 10 - 15 years
- Bengaluru
- 3 months ago
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Job Description
Your Impact
Design & Deliver Solutions
- Lead or contribute to the design of multi-year, commercially viable managed services
- Map client needs to standardize GDS offerings and coordinate full solution development
- Produce cost inputs, architecture artefacts, and service design deliverables
- Collaborate with platform delivery, sales, and finance to ensure validation and sign-off
Engage & Influence Stakeholders
- Experience engaging C-level stakeholders, though current focus is on internal stakeholder alignment with external influence growing
- Deliver presales presentations and articulate solution value clearly and credibly
- Analyse current states, uncover transformation levers, and shape business-aligned roadmaps
Demonstrate Value & Drive Innovation
- Translate GDS capabilities into client outcomes and business impact
- Identify gaps, risks, and differentiators during solution shaping
- Share customer insights to inform offering development and improve solution relevance
Learn, Grow & Contribute
- Build fluency across GDS services (e.g. ITSM, SIAM, MIM, OCM, T&T, PMO)
- Contribute to team development through reviews, artefacts, and process improvements
You will be successful in this role if you have:
What Were Looking For
- ITIL 4 Foundation certification (required)
- 610 years experience in service management AND presales
- Experience engaging C-level stakeholders, with current focus on internal engagements that are evolving outward
- Familiarity with managed services design, costing, and delivery in an MSP environment, including the use of productised and standardised solution models
- Strong commercial awareness and excellent communication skills
What Success Looks Like
Delivery of validated, high-quality solution inputs
Clear articulation of value in presales conversations
Trusted contributor across internal and customer-facing engagements
Demonstrated growth in technical, commercial, and consultative capability
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Solution ArchitectEmployement Type: Full timeContact Details:
Company: UnisysLocation(s): Bengaluru
Keyskills: presales global delivery medical c solution architect service management costing it service management sales itsm service delivery gds design finance service design architecture communication skills
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