Customer Support Representative | Fresher Hiring | Upto 3 LPA
- NLB Services
- 0 years
- Noida, Gurugram
- 2 months ago
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Job Description
Key Responsibilities
- Handle customer inquiries via voice , email and chat.
- Provide accurate information and resolve issues efficiently within defined timelines.
- Maintain a high level of professionalism and empathy while dealing with customers.
- Collaborate with internal teams to ensure smooth resolution of customer concerns.
- Ensure adherence to process guidelines and service quality standards.
Requirements
- Minimum 6 months of experience in an Voice/Email/Chat or Customer Support role.
- Excellent communication skills both written and verbal.
- Graduate candidates are eligible.
- Immediate joiners preferred.
- Willingness to work in rotational shifts.
Benefits
- Competitive salary (up to 3 LPA).
- 6-days working week.
- Cab facility for transportation.
- Dynamic work environment with growth opportunities
To Apply
Please share your cv +91 8368237***
or mail - ma********a@nl****h.in
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: FreshersContact Details:
Company: NLB ServicesLocation(s): Noida, Gurugram
Keyskills: Customer Service Inbound Process BPO Solving Queries Customer Satisfaction Voice Process Client Satisfaction Customer Relationship Customer Support CSE Telecalling Customer Care Domestic BPO Customer Handling International BPO
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NLB is one of the fastest growing transformational workforce solutions provider. Over the last 17+ years, we have significantly grown our expertise from an IT Consulting firm to Digital Transformation, Analytics, Health-tech, E-Learning and Financial Services domains. Our comprehensive range of solu...
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