Title: Deputy Manager: Operations / Administration
Job Summary
The Deputy Manager will support senior management in overseeing day-to-day operations and administrative functions. The role involves ensuring smooth facility operations, staff coordination, compliance with policies, and maintaining high service standards within hospital/hospitality or operations-driven environments.
Key Responsibilities
Assist the Manager in planning, coordinating, and monitoring daily operational activities.
Oversee administrative functions including facility management, housekeeping, security, and front office operations.
Ensure compliance with organizational policies, statutory regulations, and industry standards.
Coordinate with internal departments and external vendors for smooth operations.
Monitor staff attendance, productivity, duty rosters, and discipline.
Handle escalations, service issues, and operational challenges effectively.
Prepare operational reports, MIS, and documentation for management review.
Support budgeting, cost control, and inventory management activities.
Ensure quality service delivery and customer/patient satisfaction.
Assist in audits, inspections, and compliance-related activities.
Key Skills & Competencies
Strong operational and administrative management skills
Excellent communication and coordination abilities
Leadership and team-handling experience
Knowledge of hospital/hospitality operations and SOPs
Vendor management and negotiation skills
Problem-solving and decision-making capability
Basic knowledge of compliance, safety, and statutory norms
Proficiency in MS Office (Word, Excel, Outlook)
Qualification
Bachelors degree in Administration, Hotel Management, Business Management, or related field
Relevant industry experience in hospital/hospitality/operations preferred
Preferred candidate profile

Keyskills: Team Handling Sm Current Account Agency Channel Life Insurance Direct Channel Sales Lis
FCS is a leading provider of IT services. In the past one decade of its existence, FCS has carved out a niche for itself in core IT areas like E-learning, Digital content services, Resource staffing, BPO and Product engineering services. As a business innovator, FCS helps clients achieve extraordina...