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Deputy Manager @ FCS Software Solutions

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 Deputy Manager

Job Description

Title: Deputy Manager: Operations / Administration


Job Summary


The Deputy Manager will support senior management in overseeing day-to-day operations and administrative functions. The role involves ensuring smooth facility operations, staff coordination, compliance with policies, and maintaining high service standards within hospital/hospitality or operations-driven environments.


Key Responsibilities


Assist the Manager in planning, coordinating, and monitoring daily operational activities.


Oversee administrative functions including facility management, housekeeping, security, and front office operations.


Ensure compliance with organizational policies, statutory regulations, and industry standards.


Coordinate with internal departments and external vendors for smooth operations.


Monitor staff attendance, productivity, duty rosters, and discipline.


Handle escalations, service issues, and operational challenges effectively.


Prepare operational reports, MIS, and documentation for management review.


Support budgeting, cost control, and inventory management activities.


Ensure quality service delivery and customer/patient satisfaction.


Assist in audits, inspections, and compliance-related activities.


Key Skills & Competencies


Strong operational and administrative management skills


Excellent communication and coordination abilities


Leadership and team-handling experience


Knowledge of hospital/hospitality operations and SOPs


Vendor management and negotiation skills


Problem-solving and decision-making capability


Basic knowledge of compliance, safety, and statutory norms


Proficiency in MS Office (Word, Excel, Outlook)


Qualification


Bachelors degree in Administration, Hotel Management, Business Management, or related field


Relevant industry experience in hospital/hospitality/operations preferred


Preferred candidate profile

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Assistant Manager
Employement Type: Full time

Contact Details:

Company: FCS Software Solutions
Location(s): Noida, Gurugram

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₹ -4 Lacs P.A

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FCS Software Solutions

FCS is a leading provider of IT services. In the past one decade of its existence, FCS has carved out a niche for itself in core IT areas like E-learning, Digital content services, Resource staffing, BPO and Product engineering services. As a business innovator, FCS helps clients achieve extraordina...