Lead Associate (US Title Search)
- Indecomm
- 3 - 7 years
- Salem
- 1 year ago
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Job Description
- Verify titles, conveyances, and real estate records.
- Compile lists of transactions and verify legal descriptions of properties.
- Prepare search reports and maintain awareness of cost sites.
- Follow the matrix for judgments and UCC.
- Achieve service level benchmarks in productivity, quality, and turnaround time (TAT).
- Cross-train, learn new concepts and skills, and execute accordingly.
- Provide customer satisfaction by meeting client expectations.
- Abide by the organization s information security policy to protect information assets confidentiality, integrity, and availability.
- Establish, maintain, and update records and other documents for internal and external requirements.
- Continuously improve subject matter knowledge, operational competencies, and skills.
- Graduate with at least 2 years of US Title Search experience in current owner/full search.
- Knowledge of documents such as deeds, mortgages, judgments, and liens.
- Experience with Data Trace, Data Tree, Landex, Title Point, Fiddler (Tapestry), Citrix, Land Shark, and Netronline.
- Strong attention to detail, high accuracy, and ability to review self-created work.
- Excellent verbal and written communication skills.
- Strong research, analytical, and problem-solving skills.
- Team player, adaptable to change, and able to positively handle pressure.
- Proficient in MS Office suite.
- Flexible to work night shifts.
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Full timeContact Details:
Company: IndecommLocation(s): Salem
Keyskills: MS Office suite Training Service level Matrix Lead Associate Customer satisfaction Information security Analytical Research Operations
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Indecomm
With over 25 years of experience, Indecomm combines its groundbreaking Genius suite of AI, automation, and SaaS solutions with deep mortgage banking expertise to streamline operations, enhance scalability, and solve complex challenges.. Backed by a 1500-strong global workforce, optimizes middle and ...
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