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Customer Service Executive/ Sales Representative @ Multinational Company

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 Customer Service Executive/ Sales Representative

Job Description

Hello Job Seekers,


Please note that Shiningstars does not charge any fee in exchange of job opportunities.


We are hiring for a Domestic Process in Noida. Candidates should be comfortable handling customer calls and resolving queries profesionally with a positive attitude.


Location- Noida

Salary:

Customer Support- upto 27k CTC

Sales - upto 35k CTC+ Incentives


Role & responsibilities :

  • Handle inbound and outbound customer interactions via calls.
  • Resolve customer queries, complaints, and service requests in a timely and professional manner
  • Maintain a high level of customer satisfaction (CSAT) through effective communication
  • Accurately document customer interactions in CRM systems
  • Follow company policies, processes, and quality standards

Preferred candidate profile :

  • Any 12th pass/ Graduate - Fresher/ Experience .
  • Good Communication in English.

For more assistance, feel free to connect 9555410***(Pragya)


Best Regards,

Pragya

HR Executive

ShiningstarsITPL


#Customersupport #BPO #Inbound #Inboundprocess #Domesticprocess #Customersupportexecutive #Upselling #Inboundcalls #Voice #Voiceprocess #DomesticBPO #Inboundvoiceproces #BPOJobs #JobsinNoida #CustomerService #HanlingProblems #Queryresolution #Handlingcalls #Customer-focused #Customerservicerepresentative

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Multinational Company
Location(s): Noida, Gurugram

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Keyskills:   BPO Inbound Process Customer Service Cross Selling Solving Queries Inbound Calls Voice Process Voice Support Upselling Customer Support Lead Generation Domestic BPO Domestic Process

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₹ 2-4.25 Lacs P.A

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