Senior Systems Engineer
- Ensono
- 7 - 9 years
- Pune
- 6 months ago
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Job Description
About Us :
Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration, and cloud-native development. With certified experts in AWS, Azure, and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.
We want all new Associates to succeed in their roles at Ensono. That s why we ve outlined the job requirements below. To be considered for this role, it s important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.
Job Summary
Reporting to the Senior Manager , you will be part of the A nsible Readiness and ITOM Discovery team , supporting Mission Critical infrastructure for Ensono s clients . Using your proven communication, analytical, and problem-solving skills you will help identify , communicate, and resolve issues to optimize our IT infrastructure using Automation platform o n various automation tools like AAP, AWX, Sidekick, etc.
Key Responsibilities
The Support team is responsible for maintaining and enhancing the service we deliver to our clients by effectively:
- Managing all tickets logged into the Ansible & ITOM Discovery queue
- Managing client/Internal communication on all Ansible & ITOM client onboarding/troubleshooting
- Conducting proactive and reactive audit under readiness of Ansible and ITOM Discovery, coordinating with internal team for resolution
- Use your expertise to lead and guide the team
- Need more understanding on WINRM, SSL and SNMP concepts
- Knowledge on Windows Servers, Linux and Networking systems,
- Basic Knowledge on Azure/AWS/GCV
- Developing script knowledge like Perl and python
Knowledge
- A n intermediate understanding of Infrastructure technologies including Unix, Microsoft Windows Server , Storage /Backup and Networking.
- Demonstrable experience of working in an IT infrastructure.
- Basic technical awareness of IT infrastructure Servers (Windows, Unix, AIX)/ Networks (Switch, Routers, DNS) Database and URL s
- Knowledge of the ITIL framework desirable (Incident, Request, Change and Problems)
- An intermediate technical awareness about TCP, UDP, PING, SNMP, WMI.
Skills
- Analytical skills and Problem-Solving Ability
- Excellent customer service skills
- Ability to multi-task and work well under pressure
- Good team working skill s essential
- ITIL certification desirable
- Able to communicate in groups with confidence and conviction
Experience
- Minimum 7 to 9 years of working experience supporting OS like Windows, Linux, Networking and Databases for large environments
- Windows Administration across all OS from 2008 to latest experience is MUST
- Linux Administration across all flavors are added advantages
- Basic Cloud technology exposure in Azure, AWS and GCP is added advantages
JR011699
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Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: EnsonoLocation(s): Pune+ View Contact
Keyskills: Unix TCP Automation Networking Consulting DNS Customer service Troubleshooting microsoft Auditing
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