Analyze business processes and workflows to identify gaps, improvements, and automation opportunities.
Conduct structured requirement workshops with business stakeholders and document BRDs, FRDs, user stories, and acceptance criteria.
Translate business needs into technical specifications and system design inputs.
Work closely with development, QA, and product teams to ensure solutions meet business expectations.
Support production issues through SQL-based troubleshooting and impact analysis.
Develop and maintain process flows, requirement documents, and user guides.
Act as a liaison between business teams and technical teams for smooth communication and delivery.

Keyskills: Backlog Planning Agile Scrum JIRA Metrics Reporting Project Management sprint management Stakeholder Management
Sonata Software is a global IT solutions powerhouse with a legacy of 38 years of excellence. Headquartered in Bengaluru, India, we are publicly listed and backed by a $1.8 billion market cap. With over 6,500 engineers across the US, UK, EU, APAC & ANZ representing 17 nationalities were a truly g...