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Walk In Drive || Customer Service @ Tech Mahindra

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 Walk In Drive || Customer Service

Job Description

Hello Candidates,


Walk in Drive at Tech Mahindra for Customer Service Profile for one of its banking profile.


Process - Voice


Location - Noida(WFO)


Roles and Responsibilities


  • Manage incoming phone calls.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Identify and assess customers needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.

Eligibility


  • Good communication skill is required.
  • Graduation is required.
  • Only candidates with min. 1 year of documented experience are eligible.
  • 5 days working with rotational shifts and off.
  • Immediate joiners are required.

Interested ones can contact ''HR Himanshi - 7983513***'' or "HR Anushka - 9354011***" or' 'HR Pragya - 9211933***'' or can directly come for walk in interview at below mentioned address and mention ''HR Himanshi'' ''HR Anushka'' or "HR Pragya" on top of your resume for the reference.


Monday to Saturday - 10AM to 3PM


Office Address - A6, Sec 64, near Sahara Chowk, nearest metro station - Noida Sec 62


Carry below list of documents while coming for interview.


  • Hard copy of resume, E-Aadhar card & Pan card
  • All education documents

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins

Contact Details:

Company: Tech Mahindra
Location(s): Noida, Gurugram

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Keyskills:   Customer Service Inbound Process Inbound Customer Service Handling Customer Queries Solving Queries Inbound Calls Customer Satisfaction Voice Process Voice Support Customer Support Customer Care Customer Queries Customer Handling

 Fraud Alert to job seekers!

₹ 50,000-2 Lacs P.A

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Tech Mahindra

HR Connect Ms. Rabeya 6291816768