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Sutherland Hiring !! International Voice Process !! Freshers Can apply

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 Sutherland Hiring !! International Voice Process !! Freshers Can apply

Job Description

Job description

Sutherland Is Hiring For International Voice Process !!!!!!! Freshers Welcome !!!

Job Description:

We are looking for enthusiastic and customer-focused International Voice Process Executives to handle inbound/outbound calls from international customers, resolve queries, and provide excellent customer service.


Key Responsibilities:

  • Handle inbound/outbound calls from international customers
  • Resolve customer queries related to products/services
  • Provide accurate information and solutions in a timely manner
  • Maintain professionalism and quality standards on every call
  • Document call details and update records in the system
  • Meet performance metrics like AHT, CSAT, and quality score

Required Skills & Qualifications:

  • Excellent English communication skills (verbal)
  • Good listening and problem-solving abilities
  • Basic computer knowledge
  • Ability to work in night shifts
  • Customer service or international BPO experience preferred

Criteria

  • Only Candidates From Mumbai are Eligible to apply
  • Excellent communication skills required
  • Accepting Freshers or Fresh Graduates with Good English Communication skills
  • Candidates should be comfortable with Night shifts/ US rotational Shifts

Interested ? Contact Laiba Tambe 8097119*** or Share your resume over whatsapp


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: Sutherland
Location(s): Mumbai

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Keyskills:   International BPO Us Calling International Call Center International Process Voice Process Us Voice Process International Voice Process International Calling

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Sutherland

\n\n Cita Visa & Immigration Consultants is an education consultancy in India, with office in Delhi. Cita works with over 300 plus Universities, Colleges and Education Institutions in various countries like Australia,Canada,Germany,New Zealand,USA,Singapore,Spain,Uk,Malta,Ireland. Cita Visa &...