Urgent Hiring For International Voice Support -top Mnc- Hyderabad
- Sahasya Global
- 1 - 6 years
- Hyderabad
- 3 months ago
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Job Description
Urgent Hiring for International Voice process
Min 1+ Year of Experience into International customer care
Qualification: 10+2 or Any Graduates
Location: Hyderabad
Mode: Work From office
Job Summary:
The International Voice Executive is responsible for managing high-value customer interactions via phone, ensuring the delivery of a superior customer experience, addressing technical queries, resolving issues, and providing tailored solutions. This role demands a high level of communication proficiency, adaptability, and cultural awareness, as well as the ability to work under pressure while maintaining customer satisfaction.
Roles & responsibilities:
- Handle inbound and outbound calls from international clients, primarily focusing on high-priority customers.
- Provide assistance with product or service inquiries and problem resolution.
- Maintain professionalism and empathy, ensuring a positive customer experience.
- Excellent communication skills are a basic requirement.
- The candidate would be processing sensitive information, so it is imperative that they are focused, has attention to detail and patient to be on long hold time.
- An ideal candidate would be good at multi-tasking, has good logical ability and work under extreme pressure & time constraints.
- Flexible to work in 24*7 Rotational shifts
Essential Duties and responsibilities:
Process transactions within the shift, take the ownership of the work and work independently with minimum supervision
Other Benefits:
Cab facility *2-way Transport *
Working days - *5 days working and 2 days rotational off in a week.
***References are highly appreciated***
For more details,
Share your CV to: ak****c@sa**********l.com / sa*****t@sa**********l.com
Contact no: 8886600*** / 9573584***
Job Classification
Industry: Recruitment / StaffingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: Sahasya GlobalLocation(s): Hyderabad
Keyskills: Customer Support International Voice Process Inbound Voice Process Customer Service International Call Center Us Voice Process Voice Support International BPO
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