Solution Advisor Expert
- SAP Servers Tech
- 3 - 5 years
- Bengaluru
- 6 days ago
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Job Description
We help the world run better
At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape whats next. The work is challenging - but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for youConstant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape whats next. The work is challenging - but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for youConstant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
What youll do :
As the Solution Advisor (SA), you will be the go-to person for any solution or product questions within the sales team. You will leverage your deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.
- Provide deep solution-specific expertise to support new sales and adoption for key customers
- Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP.
- Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions
- Evaluate account qualification criteria to determine further investment in pursuing opportunities
- Establish yourself as a thought leader within the account team and fine-tune account strategy
- Collaborate with the team in creating overall themes and competitive differentiation
- Conduct vigorous dry runs on strategic deals and customer engagements
- Transition engagement to implementation partner/ Services teams effectively
- Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal
- Leverage digital assets throughout the customer engagement, including demos, presentations, and other content
What you bring:
- Professional experience with large software/IT organizations, preferably in a solution-specific segment
- SAP product experience and/or 3-5 years of relevant solutions/Lines of Business experience
- Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment
- Viewed as a solutions/Lines of Business/Industry expert across SAP with a track record of success
- Focus on creating compelling storylines and themes for customer interactions
- Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions
- Passion and energy in all customer interactions
Meet your team:
- Customer Advocate: Collaborate to complement solution expertise and support customers
- Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement
- Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value
- SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.
Skills you ll use:
Professional Skills
Business Acumen
Customer Orientation
Establishing Trust
Influencing Skills
Effective Communication
Tech Industry & SAP General Skills
Artificial Intelligence
Software as a Service (SaaS)
Process Improvement
Technology Innovation
SAP Cloud Suite Portfolio
RISE and GROW with SAP
SAP Corporate Strategy
Role Specific Skills
Competitive Positioning
Customer Value Proposition
Storytelling
Demonstration Skills
Overcoming Objections
Executive Conversations
Technology Solution Adoption
Client Needs Assessment
Cloud Strategy
Demand Generation
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Non Tech Support - Voice / BlendedEmployement Type: Full timeContact Details:
Company: SAPLocation(s): Bengaluru+ View Contact
Keyskills: Usage SAP Process improvement Artificial Intelligence solution advisor Cloud Customer support Customer engagement Analytics Recruitment
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