Job Description
The Business Development Director will drive revenue growth through new customer acquisition, account expansion, and strategic partnerships. The individual must possess a strong understanding of cloud-led digital transformation, IT services, and managed services delivery models. This role bridges business and technology translating customer challenges into scalable service offerings while ensuring high customer satisfaction and profitable growth.
Growth & Sales Leadership
Drive new logo acquisition and grow existing accounts across defined verticals or geographies.
Create and execute go-to-market strategies for Cloud, Data, AI, and App Modernization services.
Build a healthy qualified pipeline and ensure consistent quarterly revenue conversions.
Account Management
Serve as the strategic point of contact for key clients, ensuring value delivery and long-term relationships.
Identify opportunities for upsell and cross-sell across cloud, data, and AI practices.
Partner with practice heads and delivery teams for smooth execution and customer satisfaction.
Delivery Oversight
Ensure project delivery aligns with business outcomes and customer expectations.
Track key delivery KPIs quality, timeliness, profitability, and CSAT with delivery heads.
Participate in governance and quarterly business reviews with customers.
Team & Partnership Enablement
Collaborate with AWS, Azure, and GCP alliance teams to co-sell and leverage joint GTM programs.
Mentor the sales and presales teams for consultative solution selling.
Partner with marketing for campaign design and brand visibility initiatives.
Reporting & Governance
Own the revenue and margin performance of assigned accounts and regions.
Provide accurate forecasts, pipeline visibility, and risk assessments to leadership.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Key Account Manager
Employement Type: Full time
Contact Details:
Company: Minfy
Location(s): Delhi, NCR
Keyskills:
Customer acquisition
IT services
Managed services
Director Business Development
Solution selling
Strategic partnerships
Customer satisfaction
Cloud
Account management
Project delivery
