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CTS Walk in - Hiring For Process Trainer roles @ Cognizant

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 CTS Walk in - Hiring For Process Trainer roles

Job Description

Roles and Responsibilities

  • Design and deliver training programs for process trainers, focusing on soft skills, operations, and knowledge management.
  • Conduct training need analysis to identify gaps in employee skills and develop targeted training solutions.
  • Develop impact training plans to address identified gaps and improve overall performance.
  • Map out the knowledge required for various roles within the organization using mapping techniques.
  • Analyze training delivery methods to ensure effective transfer of knowledge.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Subject Matter Expert
Employement Type: Walk-ins

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   Process Training Knowledge Management Mapping knowledge Training Need Analysis Training Analysis Behavioural Training Soft Skills Training Impact Training Value Generation Operations Training Delivery

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Cognizant

Seven Consultancy is a result of the motivation of young entrepreneurship under the guidance of experienced professional from industry. Young entrepreneurs know the recent trends of market. Flexibility of the services has helped Seven consultancy to secure a brand name in the market. So we have acce...