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Customer Care Executive "Hindi and English"(Work from Home ) @ Teleperformance

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 Customer Care Executive "Hindi and English"(Work from Home )

Job Description

Job Title: Customer Support Executive (Work From Home Contract)

Job Type:
Work From Home
Contract Duration: 3 Months
Shift: Rotational Shifts
Week Off: Rotational Week Off

Salary:
13,500 take home per month ,


Job Responsibilities:
Handle inbound and/or outbound customer calls professionally
Resolve customer queries, complaints, and service requests effectively
Provide accurate information about products/services
Maintain proper call documentation and follow standard processes
Ensure high levels of customer satisfaction
Adhere to shift schedules and performance guidelines

Eligibility Criteria:
Languages Required:
English
Hindi
Strong communication and listening skills
Ability to work independently in a remote environment


System & Infrastructure Requirements (Mandatory):

Candidates must have their own laptop/desktop with the following specifications:
Processor: Intel i5 or above
Operating System: Windows 10 or above
RAM: Minimum 8 GB
Camera: Mandatory
Headset: Mandatory
Power Backup: UPS required

Additional Requirements:
Stable high-speed internet connection
Quiet workspace suitable for customer calls
Willingness to work in rotational shifts and rotational week offs


Contact person


Prakash HR 7530016***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Contract

Contact Details:

Company: Teleperformance (TP)
Location(s): India

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Keyskills:   Hindi speaking Good communication in english

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₹ 1-2 Lacs P.A

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Teleperformance

https://www.teleperformance.com