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Operations Team Lead - GDO Fraud & Risk Investigation @ Cognizant

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 Operations Team Lead - GDO Fraud & Risk Investigation

Job Description

Roles and Responsibilities

  1. Conduct independent research based on direction provided by PgM and the project team to identify modus operandi, bad actor archetypes and abuse vectors/TTPs
  2. Provide key insights reports on abuse trends based on
    1. Independent assessment of abuse trends
    2. Specific research methodology prescribed as a part of project plan
  3. Regularly report on progress in OSINT investigations and provide feedback candidly
  4. Identify novel abuse trends through research and analysis

General Qualifications

  1. Minimum qualification of graduation from a government recognized university
  2. Minimum tenure of 24+ months working as a abuse / fraud/crime investigator or investigative analyst
  3. Excellent written and verbal communication skills
  4. Critical thinking ability to conduct independent investigative work
  5. Ability to solve problems using a data driven approach
  6. Ability to maintain composure in challenging situations
  7. Proven ability to work with sensitive information and to follow procedure when operating in a sensitive space

Location

  • Only WFO and in line with the overall Service Delivery Strategy
  • HYD

Rotational shifts


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   Fraud Investigation Fraud Management

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