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Opening For Senior process executive - Hyderabad @ Cognizant

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 Opening For Senior process executive - Hyderabad

Job Description

Roles and Responsibilities

  • Manage content review processes for various clients, ensuring timely completion of tasks.
  • Conduct thorough analysis of customer feedback to identify areas for improvement in content quality.
  • Collaborate with cross-functional teams to implement changes and improve overall customer satisfaction.
  • Develop and maintain accurate records of content reviews, ratings, and moderation activities.
  • Ensure compliance with company policies and procedures related to content management.

Desired Candidate Profile

  • 1-3 years of experience in Content Review or similar role.
  • Strong understanding of Apple Mapping, Google Maps, GIS concepts.
  • Excellent skills in Content Curation, Content Moderation, Content Analysis.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   mapping Content Moderation gis apple mapping Google Maps Content Curation Content Analysis Content Review

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Cognizant

Job Description:1. Strong organizational and time-management skills with the ability to manage multiple priorities.\n\n2. Excellent verbal and written communication skills.\n\n3. Proficiency in scheduling tools and platforms (e.g., Outlook, MS Teams, Workday or equivalent ATS).\n\n4. Attention to de...