Role & responsibilities
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through a deep understanding of the products and services offered. Your commitment to quality will be evident as you work diligently to maintain the high standards expected in our operations.
Must To Have Skills: Proficiency in Service Desk Management.
- Good To Have Skills: Experience with customer relationship management tools
.- Familiarity with ticketing systems and incident management processes.
- Strong verbal and written communication skills.
- Ability to work collaboratively in a team environment.
Preferred candidate profile
Excellent Communication Skills
Graduates From 2024 and 2025 Passed out only
BCA
BSC
BE /B.Tech -Computer Science
No Backlogs Prefered
Location : Gurugram
Only Freshers
For More Details
Contact Indhu
Drop a mail to in*********c@tr****t.com

Keyskills: Troubleshooting Service Desk Management Desktop Support IT Service Desk Service Desk Helpdesk Management
Trigent Software Pvt LTD was founded in the year 1995, we have grown leaps and bounds. A Trusted partner of choice over 2 decades for various organizations across industries. We persistently thrive for perfection, reliability, accountability and trust. We have realized many of our employee potential...