Holiday Packages Team Lead For MyHolidays Branch in Noida
- Affixious Consulting
- 3 - 8 years
- Noida, Gurugram
- 2 months ago
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Job Description
Key Responsibilities
- Lead, mentor, and manage a team of Holiday Package Consultants to achieve individual and team targets
- Oversee daily operations including lead allocation, tracking, and timely follow-ups
- Ensure high-quality customer service and deliver an exceptional customer experience
- Coordinate with internal teams for bookings, documentation, visa processing, and confirmations
- Handle escalated customer issues and ensure quick and effective resolution
- Maintain accurate sales records, lead status, and conversion reports
- Analyze team performance and share regular MIS reports with management
- Conduct regular training sessions to enhance product knowledge, sales skills, and soft skills
Required Skills & Competencies
- Excellent verbal and written communication skills
- Strong convincing, negotiation, and customer-handling abilities
- Proven experience in holiday package sales and lead handling
- Hands-on experience in visa processing and travel documentation
- Strong people management and team-handling skills
- Sound understanding of customer service etiquette
- Experience in the Travel Domain is mandatory
- Knowledge of GDS systems (Galileo / Amadeus) will be an added advantage
Candidate Profile
- Minimum 3- 5 years of experience in the Travel & Tourism industry
- Prior experience as a Team Lead / Senior Consultant in Holiday Packages preferred
- Ability to handle pressure and manage targets effectively
- Strong analytical and reporting skills
Why Join Us
- PF and Medical Insurance
- Opportunity to lead a growing travel operations team
- Dynamic work environment in the travel & tourism sector
- Career growth and leadership exposure
- Competitive salary based on experience and performance
Contact: 8810393*** (Tanu Thakur (HR)
Mail ID : ta********r@af******s.com
Job Classification
Industry: Travel & TourismFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Retail & B2C Sales - OtherEmployement Type: Full timeContact Details:
Company: Affixious ConsultingLocation(s): Noida, Gurugram+ View Contact
Keyskills: Holiday Packages Team Handling Leisure Travel Outbound Tours International Travel Team Management Sales Itinerary Tour Packages
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