Customer Service Executive @ UST

Home > Customer Success, Service & Operations - Other

Customer Service Executive

UST
0 - 3 years
Hyderabad
4 months ago
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Job Description

Managing Inbound calls

Following various communication scripts when speaking to a customer.

Identifying customer needs, answering questions, and providing solutions/alternatives to issues.

Building sustainable customer relationships.

Keeping records of all conversations organized.

Building product knowledge; and improving performance and achieving targets.

Maintaining and improving quality results by adhering to standards and guidelines.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Startek Aegis Customer
Location(s): Hyderabad

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Keyskills: Inbound Customer Service Handling Customer Queries Customer Service Customer Care Customer Handling

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₹ 2-3 Lacs P.A

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Customer Service Executive @ UST

Home > Customer Success, Service & Operations - Other