Assistant Manager - Client Success, mDSP
- Affle
- 2 - 5 years
- Noida, Gurugram
- 8 months ago
- Email to a friend
- Report this job
Job Description
We are looking for an Assistant Manager Client Success to foster strong relationships with our advertisers and drive exceptional results for them.
Primary Responsibilities:
- Client Relationship Management: Cultivate and nurture deep relationships with assigned advertisers, serving as their trusted advisor and advocate.
- Campaign Optimization: Collaborate closely with internal teams to analyze campaign performance, identify areas for improvement, and deliver actionable insights.
- Data-Driven Strategy: Leverage campaign data to provide expert analysis, reporting, and troubleshooting, informing future client strategies and ensuring optimal results.
- Goal Alignment: Understand clients' marketing objectives in depth, track key performance indicators, and measure success against defined metrics.
- Business Development: Identify opportunities for account growth and upselling, proactively seeking to expand the scope of client relationships and revenue generation.
- Subject Matter Expertise: Serve as the go-to expert for programmatic advertising, providing valuable guidance and support to clients.
- Client Communication: Conduct regular business reviews to discuss goals, product updates, and market trends, fostering open and transparent communication with clients.
- Product Feedback: Facilitate client product feature requests with the internal product team, ensuring that client needs are effectively communicated and addressed.
Required Skills:
- Experience: 2+ years of client success/account management/sales management experience in performance marketing, demonstrating a proven track record of success.
- Organization and Multitasking: Exceptional organizational skills and the ability to manage multiple responsibilities effectively, while maintaining a high level of attention to detail.
- Technical Proficiency: Experience in mobile and programmatic advertising is a plus, but a strong understanding of digital marketing principles is essential.
- Mindset: Open-mindedness, flexibility, positivity, and a curious approach to problem-solving.
- Business Acumen: Proven ability to drive revenue growth and achieve quarterly business goals, demonstrating a strong understanding of business metrics and KPIs.
- Communication: Excellent written and verbal communication skills, capable of effectively conveying complex information to clients and internal stakeholders.
- Teamwork: A collaborative spirit and adaptability to a growing company, working effectively with cross-functional teams to achieve shared objectives.
- Passion: A strong interest in online advertising and a drive for success, coupled with a passion for helping clients achieve their marketing goals.
Travel: Occasional travel may be required.
Job Classification
Industry: Software ProductFunctional Area / Department: Marketing & CommunicationRole Category: Corporate CommunicationRole: Head - Client RelationsEmployement Type: Full timeContact Details:
Company: AffleLocation(s): Noida, Gurugram+ View Contact
Keyskills: digital marketing client success performance marketing revenue generation programmatic buying business development account management sales management marketing client relationship management client support writing communication skills
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in