Jewellery Consultant
- Titan Company
- 8 - 13 years
- Pune
- 1 month ago
- Email to a friend
- Report this job
Job Description
Job Description: Retail Sales Officer
Job DescriptionUnique Job RoleRetail Sales OfficerFunctionSalesReporting toStore Manager BusinessAll BusinessGrade Date---Job DetailsTo achieve the sales targets by engaging with the customers, explaining the offerings from the brand, assisting them in choosing the desired product and completing the sales transactionExternal InterfacesInternal Interfaces Customers Regional teams
VM team
Merchandising team
Support teamsJob RequirementsEducationGraduate Relevant Experience0- 4 years Behavioural Skills Customer Centricity
Delivers Results
Nurtures Relationships
Passionate about our Categories & ProductsKnowledge Sales/ retail experience
Process ContributionsProcess ContributionProcess OutcomePerformance MeasureSales: Product Sales
- Receive and engage with the customer to understand the customers requirement
- Introduce the various product offering to the customers and facilitate customer buying decision
- Prepare the estimate of the products selected and completing the sales transaction
- Achieve category wise sales target for the allocated section
- Assist the customer in a sales return or repair work
- Store operating policy
- Increase in customer satisfaction score
- Increase in revenue
Sales: Retail Operations: Store Management
- Adhere to the standard operating procedures in the store
- Adhere to cost savings practices undertaken in the store
- Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment
- Ensure proper and attractive display of the products at the appropriate counter
- Transfer the stock to the locker at the close of the day
- Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft
- Monitor the dead stock and liaison with the store manager to minimise the same
- Provide support to the marketing team, VM team and IRSG teams in ensuring the compliance of the store and improve footfall
- Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes
- Store management
- Adherence to policies
Sales: Retail Operations: Feedback management
- Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings
- Feedback mechanism
- Increase in customer satisfaction score
Retail operations: Field sales operations management: Customer complaint resolution
- Manage customer queries and complaints as per the company guidelines
- Complaint resolution policy
- Customer satisfaction scores
Job Description Directory Private and Confidential Page 1
Job Classification
Industry: RetailFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Retail SalesEmployement Type: Full timeContact Details:
Company: Titan CompanyLocation(s): Pune
Keyskills: Jewellery Luxury Sales Retail Sales Gems Counter Sales Showroom Sales
Similar positions
Titan Company
We?¢????¢re a diverse collective of thinkers and doers, continually reimagining what?¢????¢s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices ?¢???? strengthening our commitment to leave the world better than ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in