Team Lead - People Services
- Mindsprint
- 7 - 11 years
- Chennai
- 2 months ago
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Job Description
This position is responsible for delivery of HR Services for customers in Singapore & Global Expats in areas of HR Administration, Payroll & Benefits, Global Incentive Scheme, and MIS impacting the onboarding to exit lifecycle of an Employee.
Job Description:
- Manage employee and senior management queries in areas of compensation, HR policies and procedures
- Manage HR and Payroll vendor relationships and ensure timeliness and quality of services provided by vendors
- Manage the team:
- Build, train, and manage a high performing team
- Ensure engagement within the team and well-being of the team members
- Service delivery
- monitor the adherence to SLAs and metrics
- ensure service quality standards are met and defect rates minimized
- Define and establish SOP/DTP and metrics for processes
- Drive projects to modify/improve existing processes
- Close collaboration with HR teams globally, and IT, Finance, Admin and others to manage dependencies in executing critical processes
Profile Description:
- Should have 7-11 years of experience in HR operations role in a mid to large sized operations
- Experience and familiarity with working with industry-standard HR systems preferably SAP and SuccessFactors
- Well-versed with Microsoft Office Suite, particularly possessing advanced knowledge of spreadsheets and formulae using Excel
- Should have good analytical skills
- Good communication, interpretation, and comprehension skills
- Able to influence both external and internal stakeholders
- Able to deal comfortably with the uncertainty of change
- Some of this will be in the nature of specific time bound projects and therefore the incumbent should be comfortable in a role with multiple priorities.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Human ResourcesRole Category: Compensation & BenefitsRole: Compensation & Benefits - OtherEmployement Type: Full timeContact Details:
Company: MindsprintLocation(s): Chennai+ View Contact
Keyskills: Payroll SAP Compensation Successfactors Compensation And Benefits Payroll Processing Sap Success Factor
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