Customer Care Executive@L1 @ Teleperformance

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Customer Care Executive@L1

Teleperformance
0 - 5 years
Bengaluru
4 months ago
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Job Description

Job description:
Teleperformance is hiring for enthusiastic and customer focused experienced individuals for Voice process, as a customer Support Executives, you will be responsible for handling customer queries, resolving issues efficiently through voice, ensuring positive customer experience.

Key Responsibilities:

Handling inbound customer calls related to ecommerce.
Respond customer inquiries promptly and professionally.
Provide accurate information, resolve issues and escalate complex cases when required.

Job Details:

6days working and 1 day rotational off
Day Shifts only
9 hours Shifts

Eligibility Criteria:

Graduation Mandate
Excellent English communication skill (written & Verbal)
Minimum 1year documented experience mandate in a BPO Voice process
Ability to handle pressure in a fast-paced environment

Compensation:

CTC 26,000/per month

Interested candidates share CV to

HR Sucheta - 7439865***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Bengaluru

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Keyskills: Customer Service Voice Process Customer Handling BPO Customer Relationship Customer Support Telecalling

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₹ 2.5 Lacs P.A

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance

https://www.teleperformance.com

Customer Care Executive@L1 @ Teleperformance

Home > Customer Success, Service & Operations - Other