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Hiring For Customer Service Executive || Travel Process @ IGT Solutions

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 Hiring For Customer Service Executive || Travel Process

Job Description

Job Description:


We are hiring Customer Service Executives for an International Voice Process. The role involves handling inbound/outbound customer calls related to travel services using GDS tools (Amadeus preferred).


Key Responsibilities:

  • Handle international customer calls professionally and efficiently
  • Assist customers with flight bookings, cancellations, reissues, and travel-related queries
  • Use GDS/Amadeus to manage reservations and ticketing
  • Ensure high customer satisfaction and adherence to process guidelines
  • Maintain accurate customer and booking records

Eligibility Criteria:

  • Education: Undergraduate / Graduate (Both can apply)
  • Experience: Minimum 6 months experience in International Voice Process
  • Mandatory / Preferred Skills.
    • GDS knowledge required
    • Amadeus experience preferred
  • Excellent verbal communication skills in English
  • Willingness to work in rotational/night shifts
  • Immediate joiners preferred

Why Join Us:

  • Opportunity to work with international client.
  • Growth in travel & aviation domain
  • Competitive salary as per industry standards
  • Supportive work environment

Walk- in interviews Available.


Interested candidates can share their resume or come directly to the office for interviews.

POC - HR Sadhika (7300653***)


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Noida, Gurugram

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Keyskills:   Travel Process Sabre International Voice Process Customer Service Travel Sales GDS International Process Customer Handling Amadeus International Ticketing

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₹ 1.5-5.5 Lacs P.A

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...