Assistant Manager - Customer Engagement @ Axis Max Life

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Assistant Manager - Customer Engagement

Axis Max Life
2 - 5 years
Alwar
1 month ago
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Job Description

Key Responsibilities:

Managing office administration assets and upkeep of the same.

Agents Contracting

New Business Processing

Banking of Initial & Renewal Premium

Managing Petty cash & vendor payments

Retention of Surrender Requests

Execution of all Service Requests - Post Policy Issuance

Reverting on customer queries and complaints

Maintaining high NPS Scores

Life Claims processing

Handling compliance issues.

Audit Rating

Preferred candidate profile

A Graduate/MBA
Experience of 2-3 years in operations or customer services in a financial services industry.

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Full time

Contact Details:

Company: Axis Max Life
Location(s): Alwar

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Keyskills: Branch Operations Renewals Policy Issuance New Business Policy Servicing Retention Persistency

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Axis Max Life

About Accenture\\r\\n\\r\\n \\r\\n\\r\\nAccenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Op...

Assistant Manager - Customer Engagement @ Axis Max Life

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