Walkin Interview - Chargeback/Disputes - Flexible To Work For any shif @ Infosys

Home > Risk Management & Compliance - Other

Walkin Interview - Chargeback/Disputes - Flexible To Work For any shif

Infosys
2 - 7 years
Bengaluru
4 months ago
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Job Description

Role & responsibilities

Key Responsibilities:

Dispute Handling:

Review and analyze first-level disputes across various reason codes and card brands.
Ensure timely and accurate resolution of disputes in accordance with card network rules and internal guidelines.

Merchant Interaction:

Receive and review merchant responses for disputed transactions.
Attach relevant documentation to cases as required for resolution.

Documentation & Compliance:

Maintain accurate records of dispute cases and supporting documents.
Ensure compliance with regulatory and card brand requirements.

Process Adherence:

Follow daily work instructions and adapt to newly introduced assignments.
Escalate complex cases or exceptions to higher-level teams as per defined procedures.

Preferred candidate profile

Job Classification

Industry: BPM / BPO
Functional Area / Department: Risk Management & Compliance
Role Category: Risk Management & Compliance - Other
Role: Risk Management & Compliance - Other
Employement Type: Full time

Contact Details:

Company: Infosys
Location(s): Bengaluru

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Keyskills: Chargeback visa Dispute mastercard

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₹ -8 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Walkin Interview - Chargeback/Disputes - Flexible To Work For any shif @ Infosys

Home > Risk Management & Compliance - Other