Business Analyst - Legal Operations
- Crowdstrike
- 2 - 7 years
- Pune
- 1 month ago
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Job Description
We are seeking a motivated and detail-oriented Business Analyst to join our cross-functional legal operations team. In this role, you ll partner across legal workstreams to improve processes, strengthen compliance, and enable smarter business decisions.
You ll use data, process analysis, and AI-driven tools to enhance workflows and provide actionable insights. This position is ideal for someone who thrives in a dynamic, collaborative environment and enjoys translating complex information into clarity and impact.
What You ll Do:
- Mailbox and Request Management
- Monitor shared inboxes, log incoming requests, and triage items to the appropriate owners or workstreams.
- Prioritize and track tasks to ensure timely responses and resolution.
- Maintain service-level awareness and escalate issues when needed.
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- Administrative and Process Support
- Assist with scheduling, documentation, and coordination of meetings, reviews, and project activities.
- Prepare summaries, trackers, and follow-up notes to keep stakeholders aligned.
- Maintain up-to-date playbooks, templates, and process documentation to ensure consistency.
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- Data and Reporting
- Compile and organize data for reporting, dashboards, and recurring summaries.
- Use AI-enabled tools to support data entry, validation, and insight generation.
- Assist in tracking key performance indicators and presenting findings in a clear, actionable format.
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- Cross-Functional Coordination
- Collaborate with internal partners to route questions, clarify priorities, and keep projects moving.
- Help identify opportunities to streamline workflows and automate routine administrative tasks.
- Support continuous improvement initiatives that promote efficiency and alignment across teams.
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What You ll Need:
- Bachelor s degree in Law or a related field (or equivalent work experience).
- 2+ years of experience in business operations, administrative coordination, or process support.
- Exceptional organizational and multitasking skills with strong attention to detail.
- Excellent written and verbal communication abilities.
- Proficiency with productivity tools, including Microsoft 365, Excel, dashboards, or AI-assisted workflow tools.
- Comfortable working in a dynamic environment with shifting priorities and multiple stakeholders.
Shift: 5pm - 2am (Hybrid)
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Benefits of Working at CrowdStrike:
- Remote-friendly and flexible work culture
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified across the globe
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Job Classification
Industry: Hardware & NetworkingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full timeContact Details:
Company: CrowdstrikeLocation(s): Pune+ View Contact
Keyskills: Administration Business Analyst Workflow Wellness Scheduling Continuous improvement microsoft Recruitment Business operations Data entry
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Crowdstrike
CrowdStrike_x001A_ is the leader in next-generation endpoint protection, threat intelligence and response services. CrowdStrike_x001A_s core technology, the Falcon platform, stops breaches by preventing and responding to all types of attacks _x001A_ both malware and malware-free.
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