Customer Relationship Manager @ Rudra Group

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Customer Relationship Manager

Rudra Group
2 - 7 years
Noida, Gurugram
4 months ago
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Job Description

Role & responsibilities

Managed end-to-end customer lifecycle from lead generation to post-possession support.
Coordinated with sales, accounts, legal, and site teams to ensure smooth customer experience.
Handled customer queries, escalations, and complaints to maintain high satisfaction levels.
Managed booking documentation, KYC verification, and agreement coordination.
Monitored payment schedules, follow-ups, and supported collections with accounts team.
Maintained accurate CRM data, MIS reports, and customer records.
Ensured compliance with company policies and real estate regulations (RERA).

Job Classification

Industry: Real Estate (Co-working)
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Customer Engagement
Employement Type: Full time

Contact Details:

Company: Rudra Group
Location(s): Noida, Gurugram

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Keyskills: Sales Sales Support Sales Support / Presales CRM Management Business Development In Office Sales Commercial Properties Residential Properties

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Rudra Group

Here we don't consider our work to be a daily routine rather we strive to build every home as a fine piece of architecture. We go a long length to arrive at seamless blend of aesthetics, materials and location. It goes without saying that we stand committed to our motto of delivering excellence in...

Customer Relationship Manager @ Rudra Group

Home > Sales Support & Operations