Key Accounts Manager
- OYO
- 4 - 8 years
- Noida, Gurugram
- 2 months ago
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Job Description
Role & responsibilities
- Build and maintain strong, long-lasting relationships with key accounts including corporates, travel management companies (TMCs), travel agencies, and B2B distributors.
- Understand clients' business models, travel behaviors, and seasonal needs to proactively offer relevant and competitive holiday packages.
- Ensure high levels of client satisfaction through regular engagement, service excellence, and timely resolution of queries or issues.
- Develop and execute account-specific sales plans to meet and exceed assigned revenue and profitability targets.
- Identify new business opportunities within existing accounts and generate leads for cross-selling and upselling.
- Identify new segments, corporate clusters, and strategic B2B partnerships to expand the holiday packages vertical.
- Monitor market trends, competitor activities, and customer feedback to optimize offerings and pricing strategies.
Preferred candidate profile
- Bachelors degree in Business, Travel & Tourism, Hospitality Management, or related field. MBA preferred.
- 4-8 years of proven experience in B2B travel sales, especially in managing key accounts or corporate travel.
- Strong network of B2B travel partners, corporate clients, or institutional contacts.
- Demonstrated success in achieving sales targets and managing high-value relationships.
- Excellent communication, negotiation, and presentation skills.
- Proficient in CRM platforms (Salesforce, Zoho, etc.) and MS Office Suite.
- Strong analytical skills and data-driven decision-making
Job Classification
Industry: Travel & TourismFunctional Area / Department: Sales & Business DevelopmentRole Category: BD / Pre SalesRole: BD / Pre Sales - OtherEmployement Type: Full timeContact Details:
Company: OYOLocation(s): Noida, Gurugram+ View Contact
Keyskills: Holiday Packages Travel Sales Key Account Management
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