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Patient Coordinator In-house NABH Accredited Hospital @ Desun Hospital

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 Patient Coordinator In-house NABH Accredited Hospital

Job Description

Role & responsibilities

  • Coordinate and assist patients on regular basis to support patient admissions, transfers, and discharge process including maintaining daily reports, patient conversion and service delivery.
  • Act as a communication link between patients, patient families, doctors, and other departments to address patient queries, ensure a smooth patient experience, maintain patient records.
  • Build and maintain positive relationships with patients, attendants, and visitors.
  • Provide information about hospital services, doctors, and treatment facilities to ensure patient safety, comfort, and confidentiality.
  • Assist in patient outreach, feedback collection, and satisfaction follow-ups including supporting patient admissions, follow-ups, and referrals.

Preferred candidate profile

  • Graduate in any discipline (Healthcare / Management preferred)
  • 2-3 years of experience in hospital coordination, patient services, or client handling preferred
  • Strong communication and interpersonal skills
  • Willing to work in rotational shifts including night duty
  • Basic computer knowledge (MS Word, Excel, PowerPoint)

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Desun Hospital
Location(s): Siliguri

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Keyskills:   Health Care Services Hospital Operations Patient Care Hospital Administration

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Desun Hospital

Desun Hospital: Trusted name in advanced healthcare and patient care excellence. Desun Hospital is the first in India to have a rooftop helipad, improving emergency healthcare services in Eastern India. This unique feature ensures quicker access to critical care, offering faster treatment for patie...