Job Description
In this role, you will support business operations involving German-speaking vendors and partners, working closely with global fice, operations, technology, and business teams. You will leverage your fluency in German and English, combined with strong analytical skills, ownership, and execution discipline, to deliver accurate, scalable, and high-quality outcomes. Language Stakeholder Support
Communicate clearly and professionally with German-speaking vendors and stakeholders via email, chat, and calls
Translate, review, and validate basic to intermediate German business and fice documentation
Support issue resolution and manage escalations for German-speaking partners, ensuring timely and accurate outcomes Fice Operations Process Excellence
Conduct deep-dive analyses to identify process gaps, root causes, and improvement opportunities
Drive daily operations to meet or exceed performance, accuracy, and controllership targets
Lead resolution of critical vendor issues and ensure corrective actions are implemented to enhance customer experience
Partner with Technology, Product, and Business Partnering teams to design scalable, efficient, and compliant processes
Represent Fice Operations in leadership reviews and stakeholder discussions
Strategy, Risk Continuous Improvement
Contribute to short-, mid-, and long-term operational improvement roadmaps
Identify and assess ficial and operational risks and opportunities, driving mitigation plans and ad-hoc initiatives
Use data-driven insights to influence decisions, improve efficiency, and support business growth
Champion continuous improvement initiatives that strengthen automation, accuracy, and scalability Basic Qualifications German language proficiency at B1, B2, or C1 level (Goethe / TELC / SD or equivalent)
8+ years of overall professional experience
Prior experience in customer support, IT support, BPO, sales, or fice operations
Experience working with international clients or global business processes
4+ years of experience across multiple fice and accounting roles
4+ years of Accounts Payable experience
4+ years of experience applying key ficial performance indicators (KPIs) to analysis
4+ years of experience driving process improvements through automation and data analysis
Proven ability to influence business decisions using data and insights
Demonstrated ability to lead diverse teams, collaborate cross-functionally, and drive alignment
Strong decision-making capability in high-pressure and ambiguous environments
Excellent negotiation, interpersonal, verbal, and written communication skills in German and English
Bachelor s degree in accounting, fice, or business, or a Master s degree in accounting or fice Preferred Qualifications
4+ years of experience identifying data gaps or inaccuracies, conducting root cause analysis, and executing escalation plans
4+ years of experience solving complex business challenges through ficial modeling, analysis, and recommendations with measurable business impact
Advanced proficiency in Excel and working knowledge of SQL / ETL
Experience in forecasting, budgeting, variance analysis, and ficial performance interpretation 4+ years of Accounts Payable (AP) experience
Bachelors degree in fice, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)
B1 or B2 certification in the German language 4+ years of applying key ficial performance indicators (KPIs) to analyses experience
Job Classification
Industry: Internet
Functional Area / Department: Finance & Accounting
Role Category: Finance
Role: Financial Analyst
Employement Type: Full time
Contact Details:
Company: Amazon
Location(s): Hyderabad
Keyskills:
BPO
Data analysis
Automation
Operational excellence
Customer support
Budgeting
Forecasting
Variance analysis
SQL
Business operations