Analyst
- eClerx
- 0 - 2 years
- Mumbai
- 2 months ago
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Job Description
The ideal candidate must possess strong communication skills, with an ability to listen, comprehend information, and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.
Analyst Roles and responsibilities:
- Customer Data management Lead, Contact, Account Management etc.
- Data standardization, enrichment etc.
- Process improvement
- Reporting
- Periodic Data quality check and correction (QC)
- Provide technical consulting as appropriate and required
Technical and Functional Skills:
- Bachelors Degree
- Knowledge of Advanced Excel and Dashboards
- MS Office/Internet
- Intermediate knowledge of computers and electronics
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full timeContact Details:
Company: eClerxLocation(s): Mumbai
Keyskills: service level consulting forecasting rostering process improvement avaya cms workforce management dashboards excel real time analysis data quality quality check advanced excel strong communication skills scheduling iex reporting rta communication skills ms office wfm
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