Greeting from Teleperformance...!
Looking for immediate joiner
Candidate must have experience in voice process, customer service, knowledge in BPO and working as a Team Leader/ DRA Collection Team Lead in Operations department on papers for minimum 1 year, preferably.
Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English. Minimum 2 years' experience in Voice process
Salary upto 5 LPA
Contact HR:- Yamanur K- 9449900*** or WhatsApp your CV. ya*************i@te****************s.com

Keyskills: Credit Card Collection Loan Collection Tele Collection Dra Certified Banking Collection Team Handling Debt Collection Personal Loans Collections Strategy Collection Management Team Leading Collections Process Debt Recovery Credit Collection Debt Management