Tele Collection Executive Customer Support
- Wroots Global
- 99 Positions
- Bengaluru
- 12 days ago
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Job Description
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Handle inbound and/or outbound customer calls professionally
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Understand customer issues and provide accurate solutions
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Resolve customer complaints and queries within defined TAT
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Maintain proper call records and customer details
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Follow company policies, processes, and quality standards
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Escalate complex issues to the relevant department when required
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Ensure high levels of customer satisfaction on every call
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Excellent verbal communication skills (English / Hindi / Regional language as required)
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Ability to handle customers politely and patiently
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Good listening and problem-solving skills
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Minimum qualification: 12th pass / Graduate (as per company requirement)
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Freshers and experienced candidates can apply
We are looking for a Customer Support Executive and Collection Executive for a Voice Process to handle inbound/outbound customer calls, resolve queries, and provide excellent customer service. The ideal candidate should have good communication skills, problem-solving abilities, and a customer-focused attitude.
Key Responsibilities:
Required Skills & Qualifications:
Eligibility Criteria:
For more details, Kindly connect us.
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Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Tele Collection Executive Customer SupportContact Details:
Company: Wroots GlobalLocation(s): Bengaluru
Keyskills: customer care collection
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