Area Revenue Head - Srinagar
- OYO
- 7 - 8 years
- Srinagar
- 15 days ago
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Job Description
JOB DESCRIPTION
AREA REVENUE HEAD
About OYO
OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes
by providing full-stack technology products and services that aims to increase revenue and ease
operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the
world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and
home storefronts in more than 35 countries including India, Europe, and SEA. OYO operates a unique
business model that helps its patrons transform fragmented, unbranded and underutilized hospitality
assets into branded, digitally-enabled storefronts with higher revenue generation potential and provides
its customers with access to a broad range of high-quality storefronts at compelling price points.
Website Link
Location
https://www.oyorooms.com/
Multiple
Role Type
Field Role (involves daily travel), Mon-Sat
What will you be doing
Lead a team of Relationship Managers/Revenue Leads to strategize and drive revenue metrics in
the designated territory.
Help generate revenue by driving occupancy and ensuring availability of sellable rooms
Ensure collection of accounts receivable/outstanding amount from clients/accounts
Maintain and review monthly sales tracker of accounts and targets
Share regular feedback on market conditions, trends, competition, pricing and other factors
influencing on ground business
Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues
proactively
Ensure cluster performance of Cx metrics against target, especially driving guest experience
performance for bottom properties in the cluster
Ensure quality standards to promote repeat business. Implement and lead new initiatives at
property to maintain great guest experience.
Resolve issues arising between property owners, customers & internal team
Cross-functional approach through coordination with multiple teams across organization.
Ensuring occupancy (URNs) month on month
Prepaid (PP) & Pay at Hotel (PAH) realization
Ensuring daily availability of Sellable rooms (DSRN)
Ensuring customer (Cx) metrics
Key Performance
Indicators
Required Skills
Networking ability
Soft Skills (ERP/APP usage, Excel, Email Writing)
Excellent communication skills (verbal and written)
Good negotiation skills
Analytical ability
Who are we looking for
7 - 8 years of overall experience in sales & operations
Min 3-4 years of experience in a people manager capacity
Experience in Hotel Industry would be an added advantage
Job Classification
Industry: Travel & TourismFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Head - OperationsEmployement Type: Full timeContact Details:
Company: OYOLocation(s): Srinagar
Keyskills: Revenue Management Pnl Management Revenue
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