Process Associate @ IGT Solutions

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Process Associate

IGT Solutions
0 - 1 years
Pune
2 months ago
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Job Description

Process: -
Customer Service Associate

Job Role: -
Handle inbound customer inquiries via multiple channels (voice, chat,
email) related to travel bookings, including flights, hotels.
Maintain a high standard of service quality, adhering to Agoda's customer service guidelines.
Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: -

Minimum HSC or equivalent; a Bachelor's degree is a plus.
Excellent communication skills in English, both verbal and written.

Salary: -
Fresher: 21K CTC and 17K in hand
Experience: Upto 24K CTC and 21K in hand.

Extra Benefits: -
Performance Incentives.

Shift Time & Week Off: -
5 Days working 24*7 Rotational Shifts (Including Night Shifts).
2 Rotational Week Off.

Transport Facility: -
Pick-up and Drop facility available.

Kindly mention the below details while coming for Interview

HR Bhavesh

Also you can share your resume on the below contact details
9136093*** / Bh*************r@ig*********s.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: IGT Solutions
Location(s): Pune

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Keyskills: Customer Service Inbound Process Blended Process Inbound Customer Service Handling Customer Queries Customer Handling International BPO

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₹ 2-3 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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IGT Solutions

Weikfeild I.T park , Block D 6th floor viman nagar ,behind Novotel hotel. Pune 411014 .

Process Associate @ IGT Solutions

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