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SAP Solution Manager @ DXC Technology

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 SAP Solution Manager

Job Description

Key Process & Technical Knowledge
The consultant should have strong knowledge in:
  • Application Lifecycle Management (ALM)
    • Solution Documentation and Business Process Monitoring.
    • Change Request Management (ChaRM).
    • Test Suite Management.
    • IT Service Management (ITSM).
  • System & Landscape Monitoring
    • End-to-End Root Cause Analysis.
    • Technical Monitoring (System, DB, Host, Interface).
    • EarlyWatch Alerts and reports.
    • Custom dashboards and KPIs.
  • Operations Control
    • Job Scheduling Management (JSM).
    • Interface and Data Consistency Monitoring.
    • Business Process Analytics.
    • Central Technical Administration.
  • Security & Compliance
    • Audit Management and system trace capabilities.
    • Integration with SAP GRC for change control.
    • Proactive risk & vulnerability monitoring.
  • Projects & Upgrades
    • SolMan system setup, configuration, and upgrades (7.2 and beyond).
    • Integration with SAP Cloud ALM / Focused Build / Focused Insights .
    • System landscape readiness for RISE with SAP and hybrid models.
Key Responsibilities
  • Lead the setup, configuration, and management of SAP Solution Manager modules.
  • Define and maintain system monitoring strategy across SAP and non-SAP systems.
  • Manage Change Request Management (ChaRM) process and governance.
  • Ensure incident, problem, and service request management via ITSM.
  • Drive test automation and test management using SolMan Test Suite.
  • Monitor and optimize interfaces, batch jobs, and end-to-end processes .
  • Provide early warning and predictive monitoring to reduce system downtime.
  • Collaborate with Basis, Functional, and Security teams for integrated operations.
  • Implement reports, KPIs, and dashboards for program governance.
  • Ensure SolMan compliance with audit and security requirements .
  • Support cutover, go-live readiness, and hypercare monitoring .
Required Qualifications & Skills
Education & Certifications
  • Bachelor s degree in Information Technology, Computer Science, or equivalent.
  • SAP Certified in SAP Solution Manager 7.2 or SAP Cloud ALM .
Experience
  • 7+ years of experience in SAP Solution Manager implementation & operations.
  • Strong experience with ChaRM, ITSM, Monitoring, and Test Suite .
  • Experience in SolMan upgrades, Focused Build, and Cloud ALM migration .
  • Hands-on in Root Cause Analysis, System Monitoring, and EarlyWatch Alerts .
  • Experience with RISE with SAP or hybrid cloud deployments preferred.
Technical Skills
  • Deep expertise in Solution Manager 7.2 configuration and operations.
  • Knowledge of HANA DB, Basis administration, and technical integration .
  • Familiarity with automation tools (CBTA, Tricentis integration) .
  • Strong understanding of ALM best practices and ITIL processes .

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Practice Manager / Head
Employement Type: Full time

Contact Details:

Company: DXC Technology
Location(s): Hyderabad

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Keyskills:   Computer science Business process SAP Social media Test management Scheduling Information technology application lifecycle management Analytics Auditing

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DXC Technology

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The worlds largest companies and public sector organizations trust ...