Customer Support Representative
- Wroots Global
- 99 Positions
- Bengaluru
- 7 hours ago
- Email to a friend
- Report this job
Job Description
BPO Associate - BPO voice process
To schedule an Interview call - Ashwini hidden_mobile
Requirements:-
- Excellent Communication in English and Hindi
- Freshers are welcome to apply!!
- Immediate joiners only.
Job Description:
As BPO Voice Process Associate for a Customer Support domain, you will be responsible for handling customer calls from clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.
Key Responsibilities:
- Handle inbound queries from customers in a professional and friendly manner.
Identify and resolve customer complaints by providing timely solutions.
Maintain a high level of customer satisfaction by addressing inquiries promptly.
Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution.
Work collaboratively with cross-functional teams to resolve escalated issues.
- Work Location: Bangalore
- Shifts: General & Rotational Shift (6 days work /1 day off)
- Salary- Upto 3.5LPA
-Freshers and Immediate Joiners Only!!!!
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: Customer Support RepresentativeContact Details:
Company: Wroots GlobalLocation(s): Bengaluru
Keyskills: telecalling inside sales customer relationship customer service customer support voice process
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in