SBI Bank: Deputy Vice President (UX) position in Mumbai
Mandatory
Bachelor of Design/ B.Tech/ B.E. in Computer Science/ Computer Science & Engineering/ Software Engineering/ Information Technology/ Electronics/ Electronics & Communications Engineering or Equivalent Degree in above specified disciplines with minimum 50% score.
or MCA
or
M. Tech/ M. Sc in Computer Science/ Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics/ Electronics & Communications Engineering or Equivalent Degree in above specified disciplines.
(From a University/ Institution/ Board recognized by Govt. Of India/ approved by Govt. Regulatory Bodies).
OTHER QUALIFICATION (AS ON 31.12.2025)
Mandatory Certifications: (Valid as on 31.12.2025)
Anyone of the UX certifications:
- Human Factors International (HFI): Certified Usability Analyst (CUA)
- Human Factors International (HFI): Certified Experience Analyst (CXA)
-Nielsen Norman Group (NNG): UX Certification:
- Interaction Design Foundation (IDF): UX Design Certification
- Google UX Design Professional Certificate
WORK EXPERIENCE (POST-BASIC QUALIFICATION) (AS ON 31.12.2025)
Mandatory:
Minimum Experience: 12 Years experience in e-Commerce/ Banking Industry/ Fintech Company/ Information Technology or a consumer-facing company.
Relevant Experience: Out of 12 Years, at least 5 years of experience in User Experience (UX).
Note: Candidates are required to produce up-to-date and full Experience Certificate, unambiguously indicating:
(i) Nature of duties,
(ii) Dates and duration of experience,
(iii) Level / position,
(iv) Responsibilities etc. issued by the employer(s).
However, if the candidate is unable to submit an Experience Certificate on the lines indicated above, any document unambiguously indicating the experience, nature of duties and the period claimed may be submitted and it would be considered on merit at the discretion of the Bank and the decision of the Bank shall be final.
SPECIFIC SKILLS
i. Good knowledge of UX Design software (e.g. Figma, Adobe XD etc.)
ii. Good to have basic coding knowledge (HTML, CSS, JavaScript)
iii. Ability to interpret data, identify trends, and use insights to improve the user experience.
iv.Understanding the business context, goals, and metrics is crucial for aligning UX with business objectives.
Job Profile
Work with UX CoE Head in day-to-day functioning of UX CoE
Integrate user-centricity across product development cycles by
integrating research, prototyping, testing, and feedback loops using
agile methodology.
iii. Oversee periodic UX reviews, audits, and benchmarking exercises
against industry best practices and regulatory benchmarks.
iv. Take initiatives to imbibe the bank wide UX mindset through
workshops, seminars etc..
KRAs:
Annually review and update design system as per latest industry
trends and get the changes
approved from the appropriate authority.
Review visual design / prototype of new proposed digital journey or
enhancement in existing
journeys to ensure that these are aligned with Banks design system.
Engage UX CoE with UAT & CUG testing proposed new journeys or
enhancements in existing journeys with respect to visual design /
prototype.
Analyze app/website related user feedback received from different
channels from UI/UX perspective.
Suggest enhancements to UI/UX issues to respective
BUs/Departments and keep engaged with
BUs/Departments till closure.
Facilitate cross-vendor design standardization.
Maintain vendor/partner dashboards and quality scorecards.
Support vendor-led innovation sprints under UX CoE guidance
Age (As on 31.12.2025): Minimum- 36 yrs Maximum- 44 yrs
Annual CTC Range : Up to Rs 60 Lacs
Fixed Pay 90% of CTC
Variable Pay# 10% of CTC
Annual Increment Band^^ Up to 10%
Contract Period: 5 Years
Sonali on hr********1@tn**r.com / 7738394***
