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Customer Support Executive @ SCares Services

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 Customer Support Executive

Job Description

    *

    Urgent Hiring: Airtel | Email Chat Semi-Voice Process

    Batch Start Date: 09 February 2026 (Monday)

    Openings: 20 Positions

    Job Location: Karapakkam


    Job Title

    Customer Support Executive Email / Chat Semi-Voice Process (Airtel)


    Job Role

    Airtel Email Chat Semi-Voice Process
    (50% Voice | 50% Non-Voice)


    Job Description

    We are hiring Customer Support Executives for Airtel's Email & Chat Semi-Voice Process. The role involves handling customer queries through email, chat, and limited voice support, ensuring excellent customer service and adherence to quality standards.


    Key Responsibilities

    • Handle customer queries via Email, Chat, and voice.

    • Provide accurate information and resolve customer issues effectively

    • Maintain high levels of customer satisfaction

    • Follow process guidelines and quality standards

    • Document customer interactions properly


    Salary & Benefits

    • Net Take Home: As per company norms

    • Shift: General Day Shift

    • Week Off: Rotational


    Eligibility Criteria

    • Languages: Good communication skills in English & Tamil

    • Qualification: Any Degree or 10+2+3 Diploma
      (15 years of education is mandatory.)

    • Experience: Any domain experience can be considered

    • Immediate Joiners Preferred


    Important Notes

    • No Direct Walk-Ins

    • Only screened & shortlisted candidates will be contacted

    • No Telephonic Interview


    Contact Details

    Vignesh HR
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Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Executive

Contact Details:

Company: SCares Services
Location(s): Chennai

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Keyskills:   email support voice process chat process semi voice process customer support bpos

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SCares Services

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