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Manager, Project Management @ Conduent

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 Manager, Project Management

Job Description

Job Track Description:

  • Requires broad technical expertise and company/industry knowledge.
  • Accountable for program management functions.
  • Assists others in achieving goals.
  • Manages performance appraisals and pay reviews.
  • Manages training for 3 or more employees.
  • Manages hiring and termination actions.

General Profile

  • Accountable for team performance and results.
  • Manages professional employees and/or supervisors.
  • Adapts plans and priorities based on resource and operational challenges.
  • Acts based on policies, procedures.
  • Receives guidance from managers.
  • Provides technical guidance to employees, colleagues, and customers.

Functional Knowledge

  • Understands and applies concepts in the field of expertise.
  • Has growing knowledge of other disciplines.

Business Expertise

  • Translates strategy and priorities into work product.

Impact

  • Positively impacts level of service.
  • Influences the teams ability to meet quality, volume, and timeline targets.
  • Guides based on policies, resource requirements, budgets, and business plans.

Leadership

  • Builds team engagement to meet service and operational challenges.
  • Provides recommendations for OT, operational expenses, and rollup data.

Problem Solving

  • Resolves technical, operational and organizational problems.
  • Supports problem solving across an organizational matrix.

Interpersonal Skills

  • Guides and influences internal and external customers, or agencies.

Responsibility Statements

  • Guides the delivery of moderate to complex projects, programs, and/or portfolios.
  • Manages programs or projects involving department or cross-functional teams.
  • Plans and directs schedules, and project budgets.
  • Organizes project activities that may require interdepartmental meetings and communication.
  • Ensures completion of programs/projects on schedule and within budget constraints.
  • Directs the activities of project support staff and sub-contractors.
  • Ensures resources are allocated and maintained to facilitate the successful completion of the project.
  • Assigns and monitors work of subject matter experts, providing support and interpretation of instructions.
  • Coordinates project priorities that require critical thinking and complex problem solving.
  • Communicates project scope, goals and responsibilities to the project team.
  • Establishes clear stakeholder expectations and requirements.
  • Develops and maintains reporting procedures.
  • Monitors performance in project control activities.
  • Prepares and distributes reports related to project activities, general project management, and financial issues.
  • Performs other duties as assigned.
  • Complies with all policies, procedures, and standards.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Project & Program Management
Role Category: Other Program / Project Management
Role: Project Manager
Employement Type: Full time

Contact Details:

Company: Conduent
Location(s): Kochi

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Keyskills:   project management team management project support program management project planning

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